dhaka7 game Terms and Conditions

1.1 — About the Platform

dhaka7 game is an online gaming and sports betting platform operated for users in Bangladesh. The platform runs under the domain dhaka7game.cam. The following terms and conditions apply to all services provided on this website.

1.2 — Key Terms

The meanings of some important terms used in this document are given below:

• "Platform" refers to the dhaka7 game website, mobile application, and all related services.
• "User" refers to any person using the platform as a registered member.
• "Account" refers to a user's personal registered profile.
• "Balance" refers to the total amount of money held in an account.
• "Bonus" refers to a reward given as part of a promotional offer, which can be withdrawn after meeting specific wagering requirements.
• "Wagering" refers to the requirement to place bets a specified number of times before bonus funds can be withdrawn.

1.3 — Acceptance of Terms

By opening an account on the platform, the user confirms that they have fully read these terms and conditions and agree to comply with them. If you do not accept these terms, you are not permitted to use the platform.

2.1 — Age Requirement

Users must be at least 21 years old to register and use any service on this platform. Providing a false age when creating an account will result in account cancellation and forfeiture of all deposited funds.

2.2 — Residency Eligibility

dhaka7 game is operated to serve users in Bangladesh. Users must confirm that online gaming is not legally prohibited in their place of residence. The user bears full responsibility for this.

2.3 — One Account Per User

Each user may operate only one account. Creating more than one account under the same person's name is strictly prohibited. Violating this rule will result in permanent closure of all accounts.

3.1 — Registration Process

Providing accurate and up-to-date information during registration is mandatory. This includes full name, date of birth, mobile number, and a valid email address. dhaka7 game may request additional documents at any time to verify the information provided.

3.2 — Account Verification (KYC)

Account verification may be required before making deposits, withdrawals, or claiming bonuses. Verification may require a copy of a national ID card or passport, and proof that the name matches the mobile banking account. Withdrawals may be delayed until the verification process is complete.

3.3 — Password and Security

Your account password must be kept completely confidential. Use a combination of uppercase letters, lowercase letters, numbers, and special characters to create a strong password. Do not share your login details with anyone. If you suspect unauthorized access to your account, contact live chat immediately.

3.4 — Updating Information

If your registered contact details change, you must update them in your account. The user is responsible for any service disruption caused by outdated or incorrect information.

4.1 — Deposit Methods and Limits

Deposits on dhaka7 game can be made using bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount is ৳500. Only deposits from a payment account registered in the user's own name are accepted.

4.2 — Withdrawal Methods and Limits

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made via the same payment method used for the deposit. Withdrawals are generally processed within 1 hour. Approved withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.

4.3 — Transaction Security

All transactions are secured through SSL encryption. If a suspicious transaction is detected, it will be held until verification is complete. Withdrawals to third-party accounts are not permitted.

4.4 — Bonus Balance and Real Balance

Real balance and bonus balance are tracked separately in an account. Bonus balance cannot be withdrawn before the specified wagering requirements are met. Detailed bonus terms are set out in the next section.

5.1 — Welcome Bonus

New members on dhaka7 game receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. A wagering requirement of 20 times the bonus amount must be completed before the bonus can be withdrawn.

For example: a ৳1,000 deposit earns a ৳1,200 bonus, giving a total balance of ৳2,200. Before the bonus can be withdrawn, wagering of ৳1,200 × 20 = ৳24,000 must be completed.

5.2 — Other Promotions

dhaka7 game offers various promotional offers from time to time. Each offer has its own terms, which are clearly stated in the offer description. Promotional offers include:

• Weekend dhaka7 game Reload — 50% bonus, up to ৳10,000, wagering 20x.
• dhaka7 game Slots Festival — 75% bonus, up to ৳8,000, wagering 25x.
• Cricket Season Special — 60% bonus, up to ৳12,000, wagering 18x.
• Birthday Special Reward — up to ৳2,000, wagering 15x.
• Refer a Friend Offer — up to ৳3,000 per successful referral, wagering 10x.

5.3 — General Bonus Terms

• Multiple bonuses cannot be active at the same time, unless the offer terms state otherwise.
• Bonuses are for personal use only — creating multiple accounts to take advantage of bonuses is prohibited.
• If a withdrawal is made before the wagering requirements are met, the bonus balance will be cancelled.
• dhaka7 game reserves the right to modify or cancel any bonus offer at any time.

6.1 — Game Results

The results of all games on the platform are determined by Random Number Generator (RNG) technology. RTP (Return to Player) is a long-term average rate — it does not represent guaranteed earnings for any single game session. The platform does not interfere with game results.

6.2 — Sports Betting

In sports betting, outcomes depend on the actual event. Bets on cancelled or abandoned matches will be settled according to the displayed rules. In multi-bets, if one selection fails, the entire bet is lost.

6.3 — Technical Issues

If a game or bet is left incomplete due to a server outage or technical fault, all bets for that session will be considered void and the staked amount will be refunded. If a display error shows an incorrect result, the correct result will apply.

6.4 — Live Casino

In live casino games, the dealer's decision is final. If the connection is lost during a game, the result will be determined according to the actual game record.

7.1 — Fraud and Manipulation

The following activities are strictly prohibited on dhaka7 game and may result in account cancellation:

• Using software, bots, or automated methods to operate games or place bets.
• Collaborative betting to gain bonus advantages (coordinated betting across multiple accounts).
• Credit card fraud or use of unauthorized payment methods.
• Attempting to gain unauthorized access to another user's account.
• Cyber attacks against the platform or attempts to steal data.

7.2 — Money Laundering

Using the platform for money laundering is a criminal offence. dhaka7 game is obligated to report suspicious transactions to the relevant authorities.

8.1 — Grounds for Suspension

dhaka7 game may suspend an account temporarily or permanently for any of the following reasons:

• Violation of any clause in these terms and conditions.
• Registration with false information or fraud during the verification process.
• Operating multiple accounts.
• Bonus abuse or fraudulent betting activity.
• At the user's own request (self-exclusion).

8.2 — Balance Refund

If an account is suspended, the real balance (not the bonus) is generally refunded, though it may be held during an investigation. If fraud is proven, the platform reserves the right to forfeit all balances.

8.3 — Voluntary Account Closure

Users may request account closure at any time via live chat or email. Any pending withdrawals will be settled before the closure process is completed.

9.1 — Setting Limits

dhaka7 game believes that gaming is a form of entertainment, not a source of income. Users can set their own deposit, bet, and session time limits. Following the responsible gaming guidelines applies to everyone.

9.2 — Self-Exclusion

To keep gaming habits in check, users may request a temporary break or self-exclusion. This can be activated by contacting 24/7 live chat.

9.3 — Age Verification

Keeping minors away from the platform is every family's responsibility. If there is any concern, it is recommended to enable parental controls on family devices.

10.1 — Use of Personal Information

Personal information collected during registration is used only for account management, verification, and customer support. Information is not sold to third parties. In cases of legal obligation, information may need to be provided to the relevant authorities.

10.2 — Cookies

Cookies are used to improve website functionality and user experience. Consent to accept cookies is obtained the first time a user visits the site. Full details about cookies can be found in our Privacy Policy.

10.3 — Data Retention

Even after an account is closed, data may be retained for a defined period as required by law. Once that period has passed, the data will be securely deleted.

11.1 — Service Interruption

The service may be temporarily unavailable due to maintenance, technical issues, or third-party problems. dhaka7 game is not liable for any losses a user suffers as a result of such interruptions; however, where possible, affected bets will be cancelled and funds refunded.

11.2 — Third-Party Links

If the platform contains links to any third-party services, dhaka7 game is not responsible for the operation or security of those services.

11.3 — Gaming Losses

Any financial losses from gaming or betting are entirely the user's own responsibility. dhaka7 game does not control game outcomes and does not guarantee any winnings.

12.1 — Right to Make Changes

dhaka7 game reserves the right to modify or update these terms and conditions at any time. Notice will be given on the platform before changes take effect, and the "Last Updated" date at the top of the page will be revised accordingly.

12.2 — Continued Use After Changes

If a user continues to use the platform after updated terms have been published, they will be considered to have accepted the new terms. If a user does not agree to the new terms, they may request that their account be closed.

13.1 — Support Centre

If you have any questions or complaints about these terms and conditions, please contact us. The dhaka7 game customer support team is available in Bengali and English, seven days a week, 24 hours a day.

• Instant support is available through the platform's live chat.
• Email: [email protected]

13.2 — Complaint Resolution

To submit a formal complaint, send the details in writing by email. Receipt of your complaint will be acknowledged and it will be resolved as quickly as possible. More information about us can be found on our About Us page.