dhaka7 game FAQ — Limits, Withdrawals and KYC

A cooling-off period temporarily pauses all activity on your account for a set time. To activate it at dhaka7 game, contact the 24/7 live chat directly or send a request to support email. During the cooling-off period, you cannot log in to your account or place bets. Once the set time ends, the account is reactivated automatically. For more details, read the responsible gaming page.

Self-exclusion is a request to close your account for an extended period. Once you self-exclude, the account cannot be reactivated before the set period ends. At dhaka7 game, this request must be sent to the support team by email or live chat. You choose the duration yourself — options range from a few weeks to a permanent closure.

The minimum deposit at dhaka7 game is ৳500 for every payment method. The same limit applies to bKash, Nagad, Rocket, Upay, and bank transfer. If you want to set your own weekly or monthly deposit limit as part of responsible gaming, contact the support team directly — they will apply that limit to your account.

Some common signs: repeatedly playing to recover lost money, hiding how much you play, being unable to focus on daily responsibilities, or spending beyond your budget. If you notice these signs, contact the dhaka7 game support team — they can help you set up a cooling-off period or self-exclusion. Remember, playing is for entertainment, not a source of income.

No. You must be at least 21 years old to open an account at dhaka7 game and take part in any game or betting activity. Age is confirmed at registration and during KYC verification. If an account belonging to an underage person is found, it will be permanently closed and the associated funds may not be refunded.

Each person is allowed only one account at dhaka7 game. If the same person opens multiple accounts, all accounts may be closed and any bonuses may be forfeited. If you have a problem with your existing account, contact the support team instead of opening a new one. Read the terms and conditions for full details.

To withdraw the dhaka7 game welcome bonus, you must first wager the bonus amount 20 times. For example, if you receive a ৳1,200 bonus on a ৳1,000 deposit, you need to complete ৳1,200 × 20 = ৳24,000 in wagering. Only after that can you withdraw winnings from the bonus. If you request a withdrawal before completing the wagering requirement, the bonus may be cancelled.

Withdrawal requests at dhaka7 game are generally processed within 1 hour. This timeframe applies to all mobile banking methods — bKash, Nagad, Rocket, and Upay. However, if KYC verification is not complete, the withdrawal may be delayed. Bank transfers may take somewhat longer due to the bank's own processing time.

Yes, the dhaka7 game withdrawal service runs 24 hours a day, 7 days a week. You can submit a withdrawal request at night, on public holidays, or during festive periods. Processing is usually done within 1 hour, though there may be a slight delay during unusually busy periods. For any issues, the 24/7 live chat is available.

The minimum withdrawal amount at dhaka7 game is ৳1,000. Withdrawal requests below this amount will not be accepted. This limit is the same for all methods — bKash, Nagad, Rocket, Upay, and bank transfer. If your balance is below ৳1,000, you need to play more to build it up before withdrawing.

No. At dhaka7 game, withdrawals can only be made to a wallet or bank account that is registered in the player's own name and matches the name on the dhaka7 game account. Withdrawal requests to third-party accounts will be rejected and the account may be placed under review.

If your withdrawal request has been showing as 'processing' for more than 1 hour, first check whether your KYC verification is complete and whether the wagering requirement has been met. If the issue persists, contact the dhaka7 game 24/7 live chat — providing the reference number of the request will help get it resolved faster.

KYC (Know Your Customer) verification confirms account ownership and prevents fraud. At dhaka7 game, you can play games without KYC, but you must complete verification before making a withdrawal. It also protects you — no one else can withdraw money in your name. The sooner you complete verification, the sooner you can withdraw.

For identity verification, a National ID (NID) is generally accepted. If you do not have an NID, a valid passport or birth registration certificate may be used. For address verification, a utility bill or bank statement may be required. All document images must be clear and readable — blurry images will not be accepted.

The most common reasons for KYC rejection are: blurry or partial document images, an expired document, a name mismatch between the account and the document, or the wrong type of document submitted. If rejected, the dhaka7 game support team will inform you of the reason by email. Resubmitting the correct documents will restart the process.

dhaka7 game stores all personal information using SSL encryption and secured servers. KYC documents are used solely for identity verification and fraud prevention — they are not sold or shared with any third party. For more details, read the privacy policy page.

Under dhaka7 game rules, the name on your withdrawal method (bKash, Nagad, Rocket, Upay, or bank) must match the name on your account documents. If the names do not match, the withdrawal will be held and KYC re-verification may be required. When registering, make sure the name on your mobile banking account matches the name on your NID.

In live dealer games, a trained dealer runs the game in real time via live video stream from an actual studio or casino hall. You can watch on your screen as cards are dealt or the roulette wheel spins — results are generated live, not by a computer. In the dhaka7 game Casino section, you will find live tables from Evolution, Pragmatic Play Live, and Ezugi.

Bet limits vary by table. Regular tables start with smaller bets, suitable for new players. VIP and high-roller tables allow significantly larger bets. To find the exact limits for a specific table, click the 'i' icon inside the game or ask in live chat.

Teen Patti is a three-card game — each player receives three cards and the player with the best hand wins. Andar Bahar is simpler: one card is revealed face-up, and you bet on whether the next card of the same value will land on Andar (the inside pile) or Bahar (the outside pile). Both games are available at dhaka7 game in JILI and Evolution variants in the live section.

In live roulette, the wheel has numbers from 0 to 36. You can bet on a specific number, red or black, odd or even, or a group of numbers. The dealer spins the wheel and the ball landing on a number determines the outcome. Betting on a single number can pay up to 35 times your stake, though the chance of winning is lower.

If the bet was already confirmed before the connection dropped, the result of that hand will be recorded on the server. When you reconnect, your account will show the correct balance. If the connection was lost before the bet was confirmed, the bet is generally treated as void. In case of any dispute, the dhaka7 game support team will review the server logs to resolve the issue.

Yes, the dhaka7 game live casino works well on both mobile browsers and the app. Android and iOS apps are available through official channels. A stable internet connection (4G or WiFi) is recommended for a good mobile experience, as live streaming uses more data.