dhaka7 game Privacy Policy

1 Introduction and Overview

dhaka7 game is an online gaming and betting platform serving users in Bangladesh. We place the highest priority on the privacy of our members and are committed to keeping their personal information secure.

This privacy policy will tell you what types of information dhaka7 game collects, how that information is used, where it is stored, and what rights you have over your information. This policy is consistent with our Terms and Conditions and operates alongside them.

By opening an account on our platform, or by using any service on the site, you are considered to have given your consent to the methods of information collection and use described in this privacy policy.

2 Information Collection

dhaka7 game collects information about you in several ways. This information comes from two main sources — what you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide

During account registration and verification, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Identity document details (National ID or passport number)
• Bank or mobile banking account information (for deposit and withdrawal processing)
• Residential address

2.2 Automatically Collected Information

When you log in to dhaka7 game or use the platform, our system automatically records the following information:

• IP address and device type
• Browser type and operating system
• Your activity and navigation history on the platform
• Login and logout times and dates
• Transaction history and betting activity
• Gaming session details and duration

2.3 Information Received from Third Parties

For identity verification purposes, we may verify your identity-related information with trusted third-party service providers. This process is carried out solely to ensure the security of your account.

3 Purpose of Data Use

dhaka7 game uses your information only for specific and legitimate purposes. We never use your information for unnecessary or unrelated purposes.

3.1 Service Delivery and Operations

• Creating, managing, and keeping your account secure
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, or bank transfer
• Applying bonuses and promotional offers
• Ensuring gaming services and platform functionality

3.2 Security and Fraud Prevention

• Detecting unauthorized access and fraudulent activity
• Preventing the creation of multiple accounts
• Monitoring suspicious transactions

3.3 Customer Support

• Resolving your complaints and issues
• Providing assistance via live chat and email
• Analyzing user experience to improve the platform

3.4 Communication and Notifications

• Sending important account-related notifications
• Security alerts and OTP verification messages
• Promotional information based on your preferences (you may opt out)

4 Data Storage and Security

dhaka7 game follows industry-standard technology and processes to protect your information. All data stored on our servers is secured with SSL encryption.

4.1 Technical Security Measures

• 256-bit SSL encryption — active on all data transfers
• Regular security audits and vulnerability assessments
• Restricted access — only authorized staff can view data
• Data backup and recovery systems
• Automated alerts for suspicious activity

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after account closure, certain information may be retained for a specified period to meet legal obligations and financial record-keeping requirements.

4.3 Staff Access Policy

dhaka7 game staff can only access information necessary to carry out their responsibilities. All staff are bound by confidentiality agreements and receive regular training on data protection.

5 Sharing Information with Third Parties

dhaka7 game does not sell your personal information to third parties. However, sharing limited information with certain trusted partners may be necessary to provide our services.

5.1 When Information Is Shared

• Payment processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners
• Identity verification services: To confirm account verification
• Technology providers: System and infrastructure services required to operate the platform
• Legal authorities: To comply with legal obligations or valid court orders

5.2 Third-Party Accountability

Each third party with whom we share information is required to comply with dhaka7 game's privacy standards. They may only use the information for the specified purpose and may not use it for their own purposes or disclose it elsewhere.

6 Cookies and Tracking Technology

dhaka7 game uses cookies and similar technology to improve platform functionality and enhance your experience.

6.1 Types of Cookies

• Essential cookies: Ensure basic platform functions — such as maintaining your login session
• Functional cookies: Remember your preferences and language settings
• Analytical cookies: Analyze site usage patterns to help improve the platform

6.2 Cookie Controls

You can control or disable cookies at any time through your browser settings. However, disabling essential cookies may limit some platform functionality.

7 Your Rights

You have specific rights over your personal information. dhaka7 game respects these rights and takes the necessary steps to give effect to them.

7.1 Right to Access Your Information

You may request a copy of the information we hold about you at any time. We will fulfill your request within a reasonable time.

7.2 Right to Correct Your Information

If there are any errors or inaccuracies in the information we hold about you, you may request a correction. This can be done through your account settings or by contacting customer support.

7.3 Right to Delete Your Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

7.4 Opt Out of Marketing Communications

You may remove yourself from promotional notifications or marketing communications at any time. To do so, update your account settings or contact our support team. Even after opting out, important account-related notifications will continue.

7.5 Right to Lodge a Complaint

If you are not satisfied with how your information is being used, you may contact dhaka7 game directly to raise a complaint. We take all complaints seriously and work to resolve them promptly.

8 Protection of Minors

dhaka7 game is intended for persons aged 21 and above only. We do not intentionally collect any personal information from minors.

We verify age at the time of account registration. If we receive evidence that a minor has created an account, that account will be closed immediately and any collected information will be deleted.

To learn more about responsible gaming, please read our Responsible Gaming page, which describes how to keep yourself and your family safe.

9 Policy Changes

dhaka7 game may update this privacy policy from time to time. Changes may be due to technology upgrades, the addition of new services, or legal requirements.

For significant changes, we will notify you in advance by email or through a platform notification. The date of each update will be noted at the top of this page.

Continued use of the platform after changes have been made will be considered as your agreement to the new policy. We therefore encourage you to check this page regularly. To learn more about us, visit our About Us page.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The dhaka7 game customer support team is available 7 days a week, 24 hours a day, in both Bengali and English.

For answers to common questions, visit our FAQ page where you can find information on many topics directly.